Patricia C. Franks is professor and program coordinator for the Master of Archives and Records Administration degree in the School of Information at San José State University. She is a Certified Archivist, Certified Records Manager, and Information Governance Professional as well as a member of ARMA International’s Company of Fellows. Franks is co-editor of the Encyclopedia of Archival Science, the Encyclopedia of Archival Writers, 1515-2015, and the International Directory of National Archives. She is author of Records and Information Management now in its second edition. As a member of the InterPARES Trust research program (2013-2019) she led projects in Social Media and Trust in Government and Retention and Disposition in the Cloud.