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Be on the Lookout for Phishing Email and Text Scams

  • 1.  Be on the Lookout for Phishing Email and Text Scams

    Posted Feb 06, 2023 04:42 PM

    There has been a recent increase in phishing across the internet, specifically via email and text impersonation. While SAA has safeguards to protect from scams, it is hard to get ahead of all impersonation. Email senders are general accounts made to look like they are internal or external from trusted parties. Text messages will also attempt to appear to be from trusted contacts. Therefore, please be alert to any suspicious messages. 

    Here are a few general rules to follow:

    1. If an email or text seems suspicious, check the sender. Look closely, as many scammers add a words or letters to what looks to be a trusted email address or contact name.
    2. If an email or text is asking for any personally identifying information or for any protected business information, do not reply. Verify the validity of the request internally prior to proceeding.
    3. If a suspicious email or text asks you to click a link, do not.
    4. We would never ask you to share any passwords, especially not via email or messaging apps. If any message is requesting that you share credentials—username, password, or other security information—do not reply and report the email or text.

    If you are unsure about an email or text and it came from an internal sender, call or message that person separately to confirm the request. Do not respond to the message until you receive confirmation. If the email or text is from an external sender or you cannot verify the request, and you are unsure if it is safe to open, send an inquiry to your IT Help Desk for review prior to taking action or replying.

    Learn more about the trends of business email impostors and spoofing and phishing from the Federal Trade Commission and FBI. 

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